Fetchtv FAQs
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Fetchtv is the latest in TV. It offers high quality content from standard digital and special subscription TV channels, plus movies, audio channels, games and applications for Facebook, Twitter and Wikipedia.
With fetchtv you can also record your favourite TV shows, pause and rewind live TV and set reminders.
Fetchtv is delivered to your television via your Adam Internet Broadband connection. All programs and movies are in TV broadcast quality and where available, in HD. All TV shows, movies and audio music channels are unmetered which means that your data download limit will not be affected1.
With fetchtv you have access to standard digital Free-to-Air TV channels, special subscription channels plus access to the latest movies on demand. Check out the
channels page for more information.
With fetchtv you don't need a satellite dish, intrusive cable installation or permission from your body corporate
2, fetchtv is delivered via your Adam Internet broadband connection. To connect to fetchtv you need:
1. Active EzyChoice ADSL2+ or Naked connection with Adam Internet (this is part of the Adam Entertainment Bundle)
2. Fetchtv Set-Top Box (STB)
3. A Supported modem (if you do not have the required modem, this can be purchased from us)
4. Ethernet access (broadband access) to the fetchtv STB.
Don't worry if your modem is not close to your TV - we have a solution for that! You can purchase special adaptor plugs (power line communication adaptor) that enable you to use your existing electrical wires to transmit the content. You simply plug one in by your modem and the other by your fetchtv box. You will need to connect your modem to your Adam Internet Broadband connection and fetchtv box to your TV - and you're ready to go.
5. Clear digital Free-to-Air reception
6. A minimum broadband speed of 5.5 megabits per second
Yes, as fetchtv is delivered via your Adam Internet broadband connection, it does not require any satellite or intrusive cable installation. The fetchtv service does not require permission from your landlord or body corporate. If you don't already have an internet connection, you may need permission to get this installed.
Yes, you can. While watching fetchtv, you can still email, shop online and continue to use the internet with no interruption to your viewing.
All TV shows, movies and audio channels that you watch or listen to through you fetchtv will be unmetered. At present, games are also unmetered and will not count to your data limit, but the use of applications will count towards your data limit.
Yes, when you install fetchtv other home entertainment equipment can remain connected directly to your TV. Audio equipment can be connected via the fetchtv set-top box to support advanced features such as 5.1 surround sound.
You can select to view the pay per view movies through the movie main menu. Once you have confirmed to download, you have 7 days to watch the movie after purchase and 2 days from when you first hit play. Movies are charged at the advertised rate and will be present in your next monthly bill. You will pay for any movies you purchase at the same and by the same manner as you pay for your monthly subscription.
You can select additional packages when you signup or at anytime from the Adam Internet members area. Once you have purchased an additional package, you can then amend at any time in your contract via the Adam Internet Members Area. You will be charged for each package one month in advance. If you cancel a package during your monthly billing cycle, it will remain active for the full payment period.
IPTV (Internet Protocol Television) is the technical name for digital television delivered over the Internet. Technically fetchtv is IPTV, but it is very different from what most people consider IPTV to be. Fetchtv is delivered to your TV, not your PC. The delivery method enables fetchtv to be delivered in broadcast quality (including high definition) with no reduction of picture quality.
No, fetchtv brings broadcast quality TV and movie content to your TV, plus the audio channels and interactive applications advertised.
You will still need a subscription and the fetchtv Set-Top Box (STB) to enjoy fetchtv. If you have a Smart TV, please consider that you may need two Ethernet connections - one to your Smart TV and one to your fetchtv STB.
1 Access to applications such as Facebook, Twitter and Wikipedia will be metered and count towards your data quota.
2 If you don't already have an internet connection you may need permission for the installation.
